AI-native business process outsourcing

Stay focused on your core business by automating your ops processes

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Use Cases

Data Extraction

Enhance your supply chain operations through parsing of order invoices and enrichment of product SKU metadata. Convert data from any unstructured source into your desired format.

AI Model Training

Annotate training data, benchmark model performance against standardized metrics, and perform fine-tuning on pre-trained models.

Revenue Management

Optimize back office claims processing and data reconciliation for healthcare, e-commerce, and insurance. Increase revenue without compromising on compliance.

Create Your Own Workflow

Use our platform to define your own custom Blueprints relying on AI-powered automation and human-powered QA. Leverage our library of AI Functions to accomplish any task.

Get started in just hours, because we're a SaaS company

Define your blueprints

Our software platform transforms operationally complex processes into reusable blueprints.

Execute jobs

Our process orchestration engine executes jobs based on your blueprints, using a combination of AI-powered automation and human-powered QA.

Integrate results

We'll ping you when your jobs have completed. Seamlessly integrate your results back into first-party data stores and software systems.

Screenshot of Callback software platform

Start offloading processes to our team immediately using our software

Eliminate the overhead of emailing overseas teams for status updates

Learn more about how an AI-native BPO works on our blog

Introducing Callback

September 9, 2024

General

How AI powers farm-to-table supply chains

September 9, 2024

Case Study

About Us

Paulo and Alan are two classmates from Harvard Business School with years of operational experience solving large-scale problems.

Paulo previously managed hundreds of delivery couriers and call center workers at late-stage startups in the Philippines, while Alan was a senior product manager at Microsoft and AWS.

They believe there's a right way to build operations software, and they want to enable all companies to spend more time investing in their core business.

Alan Xie

Co-Founder & CEO

Harvard CS + MBA | Columbia CS

Paulo Bautista

Co-Founder & COO

Harvard MBA