Enterprise AI
As enterprises begin to deploy agentic AI systems into existing business processes, they must carefully craft strategic plans that balance speed of deployment against process complexity.
The necessary first step in this adoption cycle is process mining — identifying which business processes are best suited to the strengths of AI and generating clear documentation for them.
At the same time, enterprises must also identify which processes remain best suited to be executed by traditional robotic process automation (RPA) and deterministic software programs. This subset of deterministic processes must be converted into standardized APIs that are consumable by AI agents via retrieval-augmented generation (RAG), function calling, and Model Context Protocol (MCP) servers.
The upfront cost of deploying AI infrastructure is not in training models, but is instead the investment in forward-deployed engineering that is required to enable AI process automation.
The long-term promise of fully agentic AI systems is the conversion of an enterprise’s business processes into a system of record which provides granular visibility into each step and action.
In order to ensure that enterprises maintain accountability and legibility into these processes, these systems of record must also serve as systems of action, preserving detailed audit trails for each execution of a process.
Introducing Callback
The Callback platform serves as a comprehensive end-to-end enterprise solution for organizations seeking to rapidly adopt and deploy agentic AI systems.
Our proprietary platform is designed to support complex AI workflows known as Blueprints, which are composed of a series of atomic subprocesses.
Each input and output into a Blueprint is validated against explicitly defined schema, and all of a Blueprint's metadata can be continuously refined by non-technical subject-matter experts. When Blueprints are executed, our platform provides real-time visibility into process automation results, enabling rapid process improvement.
Serving as a system of action also means treating compliance as a first-class consideration — our platform tracks granular modifications to Blueprints via detailed audit trails as well as role-based access control.
From inception to deployment, our world-class team of forward-deployed engineers helps enterprises transform buried organizational knowledge into dynamic agentic AI systems. We've helped multi-billion dollar companies achieve up to 90% operational efficiencies on individual processes in just a few weeks. Let's work together to bring AI transformation to your enterprise.
